General
How do I check if a service is down?
If you experience issues with our websites or services, you may are facing degraded performance or experience possible downtime. Use our public status page to verify if this is what's happening. Last updated on Nov 29, 2021.
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What you could do:
- Check. First of all, check if we are already aware of the issue by visiting our status page. We publish any issues with our infrastructure and planned maintenance there.
- Ask. If no issue is listed on the status page and the issue persists, please feel free to notify us about that by submitting a support ticket or getting in touch via email.
Please keep in mind that we're doing our best to ensure a highly available and quality service at all times. We are continuously improving our services and maintain a high internal standard to all of our products.
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An official Gentlent website. Official Gentlent websites are always linked from our website gentlent.com, or contain an extended validated certificate.