How do I check if a service is down?
What you could do:
- Check. First of all, check if we are already aware of the issue by visiting our status page. We publish any issues with our infrastructure and planned maintenance there.
- Ask. If no issue is listed on the status page and the issue persists, please feel free to notify us about that by submitting a support ticket or getting in touch via email.
Please keep in mind that we're doing our best to ensure a highly available and quality service at all times. We are continuously improving our services and maintain a high internal standard to all of our products.
We at Gentlent believe in great support. We treat all our customers personally and get them in touch with someone that can actually help.